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  1. General

    We at Pure Pharmacy Retail (Pty) Ltd t/a Medicare Health of 95 Yacht Street, Honeydew, Roodepoort, 2040 (“Medicare”) respect the privacy of your personal information.

    In this Privacy Policy, “we”, “us”, “our” and other similar references mean Medicare and “you” and “your” and other similar references mean a specific user of this website (the “Site”). By using this Site, you signify your acceptance of our Privacy Policy.

    We acknowledge that we are bound by applicable law to keep your personal information confidential and to protect such information, and we are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

    For the purposes of this Privacy Policy, “personal information” is any information by which you can be identified and which relates to you as an identifiable individual, such as your name, e-mail address, physical and postal addresses, telephone number, identity number and credit card information. Any information about your health and wellness interests, your lifestyle, your eating habits and nutrition, your exercise regime and all related information will also be regarded as personal information.

  2. Application of Privacy Policy

    This Privacy Policy together with our Terms of Use which can be obtained from our website, www.medicarehealth.co.za governs the manner in which we treat your personal information that we collect from you or you provide to us.

    All disputes over privacy and your personal information shall be governed as set out in this Privacy Policy and in our Terms of Use.

  3. Use of personal information

    Unless we obtain your voluntary and informed consent thereto, or unless it is required or permitted by law, we undertake to not sell, distribute or disclose any personal information that you have disclosed to us. We will not disclose your personal information to anyone except as provided for in this Privacy Policy.

    Medicare uses the personal and non-personal statistical information collected from users for various purposes which include, amongst others:

    a. To communicate information requested by users;
    b. To compile and maintain the newsletter database;
    c. The registration and/or authentication of users;
    d. To maintain information submitted by users in respect of competitions and promotions from time to time;
    e. To compile non-personal statistical information about browsing habits, click patterns and access to the Medicare website(s);
    f. To evaluate the use of Medicare website(s), products and services;
    g. To analyse the effectiveness of our advertisements, competitions and promotions;
    h. For auditing purposes.

    We will only retain your personal information as long as necessary for the fulfilment of those purposes as have been identified by us.

  4. Correction of personal information

    If you ever want to update or correct any of your personal information held by Medicare, you can e-mail us or you can phone our contact centre.

  5. Use of Cookies and Tracking Technology

    A cookie is a feature built into your browser that assigns you a user ID and is used to gather information about your navigational patterns through the Site. Medicare attempts to install cookies when a user arrives at our Site. Viewers have the option to accept or disable cookies at any time through their browsers. Visit the “help” portion of your toolbar for more information. If you block or refuse to accept cookies, or delete cookies between visits to our Site, you may not be able to access or use certain features or functions of our Site.

    Our web servers automatically capture your domain name, the IP address of the web page from which you enter our Site, the pages you visit on our Site and the amount of time you spend here. We do not collect any information that can reveal your personal identity unless you voluntarily provide it when you register to use interactive features of the Site, ask a question, complete a form, or send us an email. Personal information voluntarily provided by you may be retained for the purposes described in this Privacy Policy.

  6. What security safeguards does Medicare use to protect personal information?

    We will take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration using appropriate technical and organisational measures.

  7. Hyperlinks

    Medicare may from time to time provide hyperlinks to web sites, platforms and/or applications (“Third Party Sites”) which Medicare does not have control over. We are not responsible for how these Third Part Sites collect, use, disclose, or secure the information that you provide them. If you choose to access a Third Party Site, you do so at your own risk and subject to any terms of use and privacy policy (if any) associated with such Third Party Sites. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information. The provision of hyperlinks to Third Party Sites by Medicare should not be construed as an endorsement, agreement or support of the content thereof and Medicare shall not be liable, in any manner whatsoever, for the access to, inability to access or content of the Third Party Sites including their terms of use and privacy policies.

  8. Changes to this Policy

    Medicare may at its sole discretion edit or revise this Privacy Policy from time to time. If we make any material revisions to the Privacy Policy, we will post a new version of the Policy and change the date at the bottom of the Policy (see below). Any revised version of the Policy will be effective as of the date of posting, so you should refer back to the Site for the latest information. Your continued use of our Site following our posting of a new version of the Privacy Policy will constitute your consent to the terms of the new Privacy Policy.

  9. Which laws apply to this Privacy Policy?

    This Privacy Policy is governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the South African courts in respect of any dispute which may arise out of or in connection with this Privacy Policy.

This Privacy Policy is effective 20/03/2018

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